Interview questions for administrative assistant candidates
By: Dona DeZube
They’re experts in office software and online research; they track and organize your projects, handle your scheduling, and diplomatically represent you at all levels of the corporate hierarchy.
And maybe most importantly, they like you well enough to work shoulder-to-shoulder with you all day.
Hard-Skills Interviewing Tips
To generate a list of interview questions for an administrative assistant, ask your current administrative assistant to write down each task they do for a week or so.
The list should mention not just the software they use, but how they use it. Use those notes to make a list of the software, research, and project-management skills you seek.
Good administrative assistant interview questions delve into where and how the job seeker applied these hard skills, adds Robert Hosking, executive director of OfficeTeam, a Menlo Park, Calif., temporary staffing firm. For example:
Conducting the Interviewing: Soft Skills
Answers to your technical interview questions will tell you whether the applicant is capable of performing the work.
To find out how they’ll perform those tasks, try these interview tips for soft skills from Lynn Taylor, author of .
Start with a tongue-in-cheek interview question:
Specific soft-skills questions should be just as tailored to the candidate as your hard-skills questions, says job interview coach Pamela Skillings, author of .
If your administrative assistant will work for multiple people, focus on time management:
Someone who prefers working on a team will die of boredom in a small law firm with three attorneys who are out most of the day.
Someone who likes to work in a quiet office with the door closed will suffer in an open office with constant interruptions.
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